Shaachi (“Shaachi”, “we”, “us”, or “our”) is committed to protecting the privacy of its users (“user”, “you”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through Shaachi’s services, including our website, mobile application, and any related services (collectively, the “Service”). We adhere to the strictest privacy practices to ensure the confidentiality and protection of your data.

Collection of Information

We collect information that you provide to us directly, such as:

• Personal Identification Information: This includes your name and email address, which we require for creating your account and facilitating communication.
• OAuth Tokens and Permissions: To provide our Service, we require OAuth tokens and permissions to access and manage your Gmail account. This allows us to send emails and manage replies on behalf of a salesperson, strictly within the scope of the permissions you grant.

Use of Information

The information we collect is utilized in the following ways:

• To provide, operate, and maintain our Service.
• To improve, personalize, and expand our Service.
• To understand and analyze how you utilize our Service.
• To develop new products, services, features, and functionality.
• To communicate with you for Service-related purposes, including promotional communications.
• To send emails and manage replies as authorized by you.

Sharing of Information

Your information is treated with the utmost confidentiality and is not shared with third parties, except as described below:

• Service Providers: We may share your information with third-party service providers who perform services for us or on our behalf, such as hosting, data analysis, email delivery, and other administrative services.
• Legal Compliance: If required by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent fraud, protect against legal liability, or protect the personal safety of our users or the public.

Security of Your Information

We employ a combination of technical, administrative, and physical controls designed to maintain the security of your data and protect it from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Rights

You have the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate information about you.
• Request the deletion of your personal information.
• Withdraw consent for future processing, subject to legal or contractual restrictions.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

• Email: legal@shaachi.com

This Privacy Policy is designed to demonstrate our commitment to the privacy of your information and to comply with the strictest policies, including those required by Google for OAuth integrations.

Policy on CRM Integrations:

a) The Client’s privacy is of the utmost importance. Shaachi, incorporated as K2 Corp. will never view or share any conversations data within The Client’s CRM account, nor will Shaachi share any details of The Client’s business and its activities. b) Shaachi will not post any content on behalf of The Client without consent. c) Shaachi agrees to keep all information relating to the business of The Client confidential and Account information will only be available to trained employees of Shaachi. 

Note on Contacts in CRM:

i) Shaachi will keep all CRM Contacts Information strictly confidential and will not disclose any part of it; ii) not use any part or the whole of the CRM Contact Information directly or indirectly for any purposes other than the Permitted Purpose without the express written consent of the Disclosing Party; iii) use the same degree of care to protect the CRM Confidential Information as it uses to protect its own confidential information, being at least a reasonable degree of care.